Email is hard!

Sometimes we see stupid stuff happening and it seems like we are the only ones bothered. It's enough to make a person wonder. Is it really so bad or are we exaggerating the issue?

We're not exaggerating.

Hickey has called the IT department at least three times for help signing into her email. She can't figure out the difference between a username and a password. At least 3 times, IT has spent at least 5 minutes helping her. She still can't figure out how to log in.