Thursday, February 13, 2014

Ah. This again.

Remember last week's phone call to make a phone call ? We thought nothing could beat that for stupidity. Today gave it a run for it's money.

Recently, we witnessed a coworker dealing with a very difficult patron. Our coworker not only listened to the whack-a-doodle's complaints, she offered the woman two solutions to her problem. The patron not only left mollified, she apologized for yelling. It was impressive. Today, we told our coworker how impressed we were and how we appreciated her. Nice sweet story right?

So sweet, makes you want to barf.


Here's where it gets stupid. Shoes was standing nearby as we had this conversation. "I observed that and another, similar, situation," said Shoes. Notice there isn't a "good job, nameless staff person" in that comment. Just an acknowledgement of the situation. If that weren't bad enough, later we encountered Shoes in the staff area. "I really appreciate the way you showed your appreciation for a coworker like that," said Shoes. "It's important that we show support for each other."

This is probably what we looked like when Shoes was talking.

Seriously? I appreciate your appreciation? What is wrong with these people?

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