You only think you're talking

Do people loose half of their brains when the make phone calls? The following is a transcript of a phone call between Speck and an idiot customer we'll call Susie Poozie.

Susie: I think my account is past due.

Speck: Well, if I can get your account number I can check on that for you.

Susie: Oh, I'll have to go find it.

(Susie sets down the receiver and is gone for at least half a minute)

Susie: Well I've got a paper here but I don't see a number.

Speck: It's at the top under your name.

Susie: Well now I'll have to find my glasses.

(Susie sets down the receiver again. After a solid minute of silence, Speck hears breath sounds. Susie says nothing. Another minute passes)

Susie: Are you still there?

Speck: Yes ma'am.

Susie: Are you still searching?

Speck:....

Speck: Ma'am you haven't given me your account number.

Susie: Yes I did. I just told you 97842634.

To be clear, that final silence wasn't dead air like the phone cut out or something. Speck could clearly hear breath sounds. We don't know if Susie read off the number in another room when she found her glasses or just said it in her head.