Mistakes were made

The other day, we were both away from Tartarus. Today, we heard all about the problems that happened while we were gone. Shoes was meant to cover the desk during lunches since the place was short-handed. Shoes never showed up, we were told. At first we felt really bad for everyone. "Shame on Shoes," we said. Then we heard the whole story. It goes kind of like this.

Lunch started and Shoes was nowhere in sight. "Go ahead and go," Opie said to Mr. Ed (new character - more on that later). 
"Don't you have a program after lunch, Opie," asked Mr. Ed. "I better stay. You go."
"It's fine," said Opie. "I'm sure Shoes will be along any second."
"If you're sure," said Mr. Ed. Then he left.

Error #1

Opie waited through the whole lunch. "Poor Opie," said Mr. Ed when he told us this story. "Opie had to end lunch early to start that program on time."

"Hold on a second," we said. "Why didn't you call Shoes?"

"We didn't know which office to call," said Mr. Ed.

"There's like four offices. It would take you maybe two minutes to call them all," we said.

"We never know where to find Shoes," repeated Mr. Ed.

"Did anyone even try finding Shoes," we tried again.

"I felt so bad for Opie," Mr. Ed said.

Error #2

Now, don't get us wrong. Shoes shoulders some blame. Shoes was supposed to be somewhere and didn't bother to show. This is a problem. Still, our sympathy for the others has entirely vanished.

We weep for humanity